Privacy Policy | Dynacoinex

Privacy Policy

Effective Date: Dec 28 2025

Overview

Dynacoinex (“Dynacoinex”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use Dynacoinex.com, our applications, and related services.

Data We Collect

1. Personal Information

  • Name, email address, phone number
  • Account login credentials (encrypted)
  • Identity verification (KYC) documents where required

2. Financial & Wallet Data

  • Public blockchain wallet addresses
  • Transaction history and balances
  • Deposit and withdrawal activity

3. Technical Data

  • IP address and device identifiers
  • Browser type and operating system
  • Usage logs and activity timestamps
How We Use Your Data

We process user data for the following purposes:

  • Account creation and authentication
  • Providing trading, swap, and wallet services
  • Compliance with AML, KYC, and legal obligations
  • Fraud prevention and security monitoring
  • Improving platform performance and features
Cookies & Tracking

Cookie Usage

Dynacoinex uses cookies and similar technologies to enhance user experience, maintain sessions, and analyze platform usage.

  • Essential cookies: Required for login and security
  • Analytics cookies: Help improve platform performance
  • Preference cookies: Save user settings

You may control or disable cookies through your browser settings.

Third-Party Services

We may share limited data with trusted third-party providers, including:

  • Identity verification (KYC) providers
  • Blockchain infrastructure and node providers
  • Cloud hosting and security services
  • Analytics and monitoring tools

All third-party services are contractually required to protect user data and comply with applicable regulations.

Data Security

We implement industry-standard security practices including encryption, access controls, and monitoring systems to protect user data against unauthorized access, loss, or misuse.

GDPR & User Rights

Under GDPR and applicable privacy laws, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Request data portability

Certain data may be retained to comply with legal or regulatory obligations.

Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

International Transfers

User data may be processed or stored in jurisdictions outside your country of residence. We ensure appropriate safeguards are in place for cross-border data transfers.

Policy Updates

Dynacoinex may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact

Privacy inquiries: privacy@dynacoinex.com
Legal inquiries: legal@dynacoinex.com

Legal Status

DynacoinEx operates as a technology platform providing access to digital asset tools and third-party services. Duewallet does not custody customer funds, operate as a bank, or act as a broker-dealer or investment advisor.