DynacoinEx Privacy Portal

Our commitment to protecting your data

Welcome to our Privacy Portal.

We created this page to help you navigate key aspects of the Dynacoinex Privacy Program and better understand your privacy rights.

At DynacoinEx, we are committed to safeguarding your privacy and protecting your personal data. The security of your information is a top priority for us. We follow strict internal policies, applicable legal requirements, and industry best practices to ensure that your data remains secure and is used only for authorized and legitimate purposes.

DynacoinEx is dedicated to transparency, accountability, and user trust. Our Privacy Program is designed to give you clear control over your personal information and confidence in how it is collected, processed, and protected.

Privacy Notice Dashboard

GLOBAL GLOBAL (05 JANUARY 2026)

APAC

Australia Japan (Japanese | English) New Zealand

Europe

France Italy Poland Portugal Spain UK

LATAM

Argentina Brazil Latin America (excluding Argentina, Mexico and Brazil) Mexico

MENA

Bahrain (Arabic | English) Dubai Kazakhstan (Kazakh | Russian)

DynacoinEx Privacy Principles

Transparency at All Times

DynacoinEx keeps users informed about how their data is collected, stored, and used. Privacy notices are updated regularly to reflect service changes and legal requirements, enabling users to make informed decisions about personal information.

Data Minimization & Purpose Limitation

Only data necessary to provide services is collected. Personal data is processed for clear, lawful purposes and retained only as long as required.

Accountability & Compliance

DynacoinEx’s privacy program complies with global data protection laws. Regular audits and reviews ensure robust governance and privacy practices.

User Rights & Access

Users have full control over their personal data. Tools and support channels are provided to access, manage, or exercise privacy rights efficiently.

Data Security

Advanced security measures, encryption, and access restrictions protect your data from loss, misuse, or unauthorized access.

Privacy by Design

Privacy considerations are integrated into all DynacoinEx products and services, from initial design to deployment.

How DynacoinEx Uses Your Data

Personal data refers to information that can identify you or be linked to your account. This includes data you provide directly, data collected automatically via platform usage, and information obtained from trusted third-party services where legally permitted.

Exercising Your Privacy Rights

Depending on applicable laws, you may have rights including access, correction, deletion, restriction, objection, and data portability.

DynacoinEx provides account tools and privacy support channels to submit and manage requests.

Access can be requested via your account dashboard or by contacting our privacy support team.

You can update certain information directly in your account or submit a request for review.

Account deletion requests can be made through account settings, subject to legal retention rules.

You may unsubscribe from marketing messages anytime via account preferences or links in communications.

Legal requests should be submitted via DynacoinEx’s designated legal channels.

DynacoinEx Customer Privacy FAQs

Why is this change happening?

DynacoinEx periodically updates its privacy framework to ensure compliance with evolving regulations and to improve transparency and user protection.

Who is responsible for my personal data under the updated Privacy Notice?

DynacoinEx remains the data controller responsible for handling and protecting your personal information.

When will these changes take effect?

The updated Privacy Notice becomes effective immediately upon publication unless otherwise stated.

Will this change the way you collect or handle my personal data?

No fundamental changes have been made to how we collect or process your data. The update mainly clarifies existing practices.

Will this affect the security of my personal data?

No. Dynacoinex continues to apply industry-standard security measures to safeguard all personal data.

Are my data privacy rights affected by this change?

Your data privacy rights remain unchanged and fully protected under applicable data protection laws.

Who can I contact for more information?

You can reach our Data Protection Officer (DPO) for any privacy-related inquiries.

Are Dynacoinex data protection rules aligned with international standards?

Yes. Our policies align with GDPR and other recognized global data protection frameworks.

Which countries are affected by these changes?

These updates apply globally to all Dynacoinex users.

Contact the DPO Team

Still have questions regarding your privacy and data protection at Dynacoinex? Click here to contact our DPO via email: dpo@dynacoinex.com

Location

2020 Lomita Blvd,
Torrance, CA 90101
United States

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Legal Status

DynacoinEx operates as a technology platform providing access to digital asset tools and third-party services. Duewallet does not custody customer funds, operate as a bank, or act as a broker-dealer or investment advisor.